Shipping policy
Last updated: August 10, 2026
Sacred Flow Boutique currently ships to customers in Canada and the United States. This Shipping Policy describes our order processing, shipping, delivery, tracking, and related practices for purchases made through sacredflowboutique.com.
Order Processing
Orders are typically processed within 1–3 business days after your order is placed and payment is successfully completed.
Business days do not include weekends or statutory holidays.
Processing times may occasionally be longer during holidays, promotional periods, periods of high order volume, or due to circumstances outside our reasonable control.
Once your order has been processed and shipped, you will receive a shipping confirmation by email when available.
Shipping Destinations
We currently ship to:
- Canada
- United States
We do not currently offer shipping to destinations outside Canada and the United States.
Free Shipping
We offer free shipping on qualifying orders of $125 USD or more to customers in Canada and the United States.
For orders below the free-shipping threshold, any applicable shipping charge will be displayed at checkout before your purchase is completed.
Free-shipping promotions may be subject to additional terms or exclusions where expressly stated.
Delivery Estimates
Estimated delivery times may be displayed during checkout or provided after your order has shipped.
Because delivery times depend on the destination, carrier, shipping service, and other circumstances, all delivery estimates are provided as estimates unless expressly stated otherwise.
Delivery times do not include our 1–3 business day processing period.
We cannot guarantee a specific delivery date unless we expressly confirm otherwise.
Shipping Delays
Occasionally, shipments may be delayed because of circumstances outside our reasonable control, including carrier disruptions, severe weather, customs processing, transportation interruptions, natural disasters, or other unforeseen events.
If we become aware of a significant delay affecting your order, we will make reasonable efforts to provide you with updated information.
Nothing in this Shipping Policy limits any rights or remedies available to you under applicable consumer protection law.
Order Tracking
When tracking is available from the shipping carrier, tracking information will be provided in your shipping confirmation email or through the order information available to you.
Please allow time after receiving your shipping confirmation for the carrier's tracking system to update.
If your tracking information has not updated for an extended period or you believe there may be an issue with your shipment, contact us at hello@sacredflowboutique.com.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping address, contact us at hello@sacredflowboutique.com as soon as possible.
We will make reasonable efforts to correct your shipping information before the order is fulfilled, but we cannot guarantee that changes can be made once processing or shipment has begun.
If an order has already shipped, we may be unable to redirect or modify the delivery address.
Additional shipping costs resulting from an incorrect or incomplete address provided by the customer may be the customer's responsibility, except where otherwise required by applicable law.
Lost, Missing, or Delayed Packages
If your order appears to be lost, significantly delayed, or has not arrived despite the carrier indicating otherwise, please contact us at hello@sacredflowboutique.com with your order number and relevant tracking information.
We will review the circumstances and, where appropriate, work with the shipping carrier to investigate the shipment.
A refund or replacement is not automatically guaranteed solely because a carrier reports a package as delivered. Each situation will be reviewed based on the available tracking information, carrier investigation, delivery circumstances, and applicable law.
If we determine that an order was lost in transit before successful delivery, we will work with you to provide an appropriate resolution.
Damaged Packages
Please inspect your order when it arrives.
If your item arrives damaged, defective, or incorrect, contact us as soon as possible at hello@sacredflowboutique.com and include:
- your order number;
- a description of the issue; and
- photographs of the item and packaging where appropriate.
Damaged, defective, and incorrect orders will be handled in accordance with our Refund Policy.
United States Customs, Duties, and Import Charges
Orders shipped to the United States may be subject to customs procedures, import duties, taxes, brokerage fees, or other charges depending on the shipment and applicable laws.
Unless expressly stated as included or prepaid at checkout, any customs duties, import taxes, brokerage fees, or similar charges assessed by governmental authorities or carriers are the responsibility of the customer.
Sacred Flow Boutique does not control charges imposed by customs authorities or shipping carriers.
Refused or Undeliverable Packages
If a shipment is returned to us because it was refused, unclaimed, or could not be delivered due to an incorrect or incomplete address provided with the order, please contact us so that we can review the available options.
Additional shipping costs required to resend an order may be the customer's responsibility where the delivery issue was not caused by Sacred Flow Boutique.
Any refund associated with an undeliverable or refused shipment will be subject to our Refund Policy and applicable law.
Order Cancellations
If you need to cancel an order, contact us at hello@sacredflowboutique.com as soon as possible.
We will make reasonable efforts to cancel an order before it has been processed or shipped. However, cancellation is not guaranteed once processing or fulfillment has begun.
If an order can no longer be cancelled, it may be eligible for return after delivery in accordance with our Refund Policy.
Contact
If you have questions about shipping, delivery, tracking, or your order, please contact:
Sacred Flow Boutique LLC
Email: hello@sacredflowboutique.com